Shipping & Returns

At BOUKAR, we strive to deliver your order as quickly and efficiently as possible.

    •    Processing Time: Please allow 1–2 business days for order processing.

    •    Shipping Time: Once processed, orders typically ship within 3–5 business days.

    •    Tracking: A tracking number will be sent to your email once your order has shipped.

    •    Important: BOUKAR is not responsible for any lost or stolen packages once they are marked as delivered by the carrier. Please ensure your delivery address is correct and secure.

Return & Exchange Policy

Due to the intimate nature of our products and our dedication to quality and hygiene, all sales are final.

    •    We do not accept returns, exchanges, or offer refunds.

    •    We encourage customers to carefully review all sizing and product details before purchasing.

    •    Our customer care team is available to answer any product questions prior to purchase.

Exceptions:

If you receive a damaged or defective item, you must contact us within 48 hours of delivery.

Please email us at boukarofficial@aol.com with your order number and clear photos of the issue for review.